Frequently Asked Questions
How do I book a parking spot? +
To book a parking spot, navigate to the reservations page, select your location and time, and
confirm your booking. Real-time availability is shown.
Can I cancel my booking? +
Yes, you can cancel your booking up to 1 hour before the scheduled time through your account
dashboard. Refunds are processed within 5-7 business days.
How does the EV charging work? +
Book an EV charging station via the app or website. Plug in your vehicle upon arrival, and charging
starts automatically. Payment is based on usage.
Is carpooling safe? +
We prioritize safety with verified users, real-time tracking, and rating systems. Always check rider
profiles and report any issues.
How do I report an issue? +
Use this contact form or the in-app report feature to describe the issue. Our support team will
respond within 24 hours.